Shipping & Delivery Policy
Shipping & Delivery Policy
Last updated: 30 October 2026
Order Processing
Orders are generally processed within [X] business days after payment confirmation.
Shipping Origin
Our store operates using a dropshipping fulfilment model.
Products may be dispatched directly from our third-party suppliers in China to customers in Australia.
Estimated Delivery Times
Estimated delivery times to Australia are:
- Standard Shipping: 15–30 business days.
- Express Shipping: 7-12 business days, where available.
These estimates are not guarantees unless expressly stated.
Tracking Information
Where tracking is available, tracking details will be provided by email after dispatch.
Please allow time for tracking information to become active.
Customs and Import Charges
Depending on the shipment value, product category and applicable import requirements, customs duties, taxes or other charges may apply.
Where applicable, customers will be informed of any charges they may be required to pay before delivery.
Delayed or Lost Orders
If your order has not arrived within the estimated delivery period, contact us at:
Contactkaliella@gmail.com
We will investigate the shipment with our fulfilment and delivery partners.
Consumer Rights
Nothing in this policy excludes your rights under the Australian Consumer Law or other applicable consumer protection legislation.
Contact
Brazil
contactkaliella@gmail.com