Shipping & Delivery Policy

Shipping & Delivery Policy

Last updated: 30 October 2026

Order Processing

Orders are generally processed within [X] business days after payment confirmation.

Shipping Origin

Our store operates using a dropshipping fulfilment model.

Products may be dispatched directly from our third-party suppliers in China to customers in Australia.

Estimated Delivery Times

Estimated delivery times to Australia are:

  • Standard Shipping: 15–30 business days.
  • Express Shipping: 7-12 business days, where available.

These estimates are not guarantees unless expressly stated.

Tracking Information

Where tracking is available, tracking details will be provided by email after dispatch.

Please allow time for tracking information to become active.

Customs and Import Charges

Depending on the shipment value, product category and applicable import requirements, customs duties, taxes or other charges may apply.

Where applicable, customers will be informed of any charges they may be required to pay before delivery.

Delayed or Lost Orders

If your order has not arrived within the estimated delivery period, contact us at:

Contactkaliella@gmail.com

We will investigate the shipment with our fulfilment and delivery partners.

Consumer Rights

Nothing in this policy excludes your rights under the Australian Consumer Law or other applicable consumer protection legislation.

Contact

Brazil
contactkaliella@gmail.com